Choose How to Pay

Please check your preferred payment method before you pay as you cannot change or revise it once you have placed your order.

We support the below payment methods:

Please check your preferred payment method before you pay as you cannot change or revise it once you have placed your order.

visa

mastercard

union pay

apple pay

Google pay

samgsung pay

Tap & Go

AliPayHK

Octopus

Pay by Member Point

The more you buy, the more points you get. There is no upper limit of point usage for each transaction!

Pay by Member Point

The more you buy, the more points you get. There is no upper limit of point usage for each transaction!

$1 = 1 Point

Earn 1 point for every $1 spent

200 Points =$1

Every 200 points can be used as $1

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P.S. You can find out how many points you have and your usage record in Rewards.

Use of Promo Code

Each promo code has its terms and conditions, please check before applying in your order.

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P.S. You can view promotion code usage details in the Rewards.

Payment Security

In order to provide a safe and reliable online shopping experience, transactions in e-stores use Transport Layer Security (TLS). All personal information, including your credit card number, name, address etc. are encrypted before being transmitted over the Internet. This prevents your information from being read by unauthorized third parties when it is being transmitted online.

Payment Methods FAQs:

Can I pay in instalments?

ElecBoy does not provide payment by instalments but we will pay close attention to the latest market conditions and introduce more ways to make payments easier for everyone, so stay tuned.

What does “transaction failed” mean?

This may be that the credit card is invalid or the system is currently undergoing maintenance. Try to log in at another time and place to make your order again. If the problem persists, fill in the Issue report form and our customer service specialist will follow up for you as soon as possible.

Why did I not receive a credit card verification code?

Please contact your card issuer directly for enquiries regarding credit card verification.

What if more money has been deducted from my credit card than I approved?

We are sorry if this has happens. Please fill out the Issue report form and our customer service specialist will make the necessary refund arrangements with you as soon as possible.

How will I know if I have made a successful transaction?

After you have completed a transaction, you will receive an order email with a list of the products you have purchased, the payment method, delivery details etc. for your records.